Health Care Manager Development Program

12 Days  |  7.2 CEUs
ON-SITE DISCOUNT CONTACT US

Certified Health Care Manager (CHCM™) Certification Program

The Health Care Manager Development Program is a specialized program designed to provide educational and development opportunities for professionals at all management levels in the field of health care administration. The increasing need for health care related services raises a need for competent and innovative managers in today's rapidly changing health care market. The objective of the Health Care Manager Development Program is to expose managers to new skills and trainings in management, leadership, communication, group dynamic, and conflict management.


Read Hudson Center instructor Dr. Robert Preziosi's recent article in South Florida Hospital News, "Does Health Care Still Need Management Skills?"

Program Description

Components of Completion:

~ Successful Completion of the Health Care Manager Development Program course work
~ Action Learning Paper and Presentation - Participants must pick a topic of interest based on one of the sessions from the Health Care Manager Development Program. A paper must be submitted and presented during the last two days of the program. Grading will be based on a "pass" or "fail" scale. A Certified Health Care Manager credential is granted upon satisfactory completion of the program and Action Learning Paper and Presentation.

Modules of the Health Care Manager Development Program include:

~ The Role of Manager
This module examines how to manage workers more effectively by understanding the functions of management. Participants learn to recognize the need to balance the roles and functions in order to successfully achieve individual and organizational goals. Specific topics include: discussion of four types of management activity, assessing value of managerial roles, identifying relationship between management skills and management levels, analyzing managements priorities, learning keys to management success, and conducting a motivation planning session.
~ Developing a Leadership Mindset
Understand the foundation to: empower yourself and your staff; begin the journey to develop your leadership skills; become more effective at influencing others; learn how to work with groups and teams to accomplish organizational objectives; learn the importance of embracing change; understand how to become effective in an ambiguous environment; and develop the skills necessary to move from a manager or supervisor to a leader.
~ Leadership for High Performance
Explore the importance of leadership in your organization, and its role in creating and sustaining a high performance culture. This module evaluates high performing organizations, their characteristics, and the role of leadership in a high performance environment. During the module, you will: discover the effect of leaders on followers, evaluate the issues facing all groups and teams, participate in exercises to demonstrate inter-group dynamics, and understand management.
~ Team Building and Group Dynamics
One way leaders add value to the organization is through a higher level of team building. This module addresses a number of the factors that lead to team success. Analysis of individual team behavior will be stressed. Extensive reflection of team principles and practices will occur.
~ Managing Conflict
Workplace conflict is common in organizations. To manage this issue effectively and reduce the loss of productivity, organizations are looking for specific strategies to identify and manage conflict. In this module, participants will practice strategies that will enable them to add value to their organizations by using conflict to move forward, rather than allowing disagreements to become counterproductive. Participants learn to: use tools for reaching an agreement quickly, identify techniques that raise issues needing to be addressed constructively before they negatively impact work relationships or corporate results, and practice resolving conflict techniques by participating in role play activities.
~ Managing and Leading Change
Change is inevitable and constant. We must not only be able to manage change, but to lead our subordinates in coping with and perhaps even embracing change.
~ Executive Coaching
Coaching is an advanced form of communication, that when used properly, can increase performance, improve motivation and retention, reduce stress and create better working relationships. This is a practical module that gives executives the skills they need to be effective coaches in their organizations. Growing and developing their staff and managing change are some of the most important tasks for a manager. Coaches are skilled at both.
~ Executive Mentoring
This executive mentoring program is designed to cultivate knowledge in the next generation of executives and professionals. Executive mentoring should be a key component of your company�s succession plan. It can also make the senior management team more effective today by creating an environment in which they work together to develop tomorrow's leaders.
~ Communicating Effectively
In this module, participants learn to communicate more effectively with subordinates and superiors by identifying and removing common barriers. A key element in the information age is the ability to be able to identify the appropriate forms of communication for different messages. Cases and discussion will be used to understand: verbal and non-verbal communication, gender communication differences, use of e-mail in the organization, skill of listening, use of power in management, and manager as salesperson.
~ Value-Based Time Management
Managing time based upon proven techniques helps an organization use its resources better. This becomes an element of an organization's strategy to gain competitive advantage. Knowledge and skill in legal practices, combined with quality and service opens the door to greater profits. Speed keeps the door open. Session topics include: analyzing time utilization patterns, managing through effective prioritization and delegation, comparing/contrasting 24 time efficiency techniques, finding ways to improve time management by using better prioritization strategies, discussing options for eliminating time wasters, and considering approaches to business process improvement.
~ Motivating Employees
Retaining and motivating employees is one of the biggest management challenges of today because people consider themselves to be free agents. It begins with hiring the right people for the organization. This is both science and art. Employees are interested in growing with the organization. There are many factors which contribute to growth. Employees like challenges. There are certain criteria that must be applied if the challenges are to have impact.

Audience

This program is designed to provide educational and development opportunities for professionals at all management levels in the field of health care administration.


Program Dates / Locations

While this course is not scheduled at this time, any of the executive education programs offered by the Hudson Center of Entrepreneurship and Executive Education (HCEEE) can be delivered to your organization either in our classroom or at your location. Please contact us for more information.

Program Fee

Fee of $2,300 includes tuition and instructional materials.

Comments From Past Participants

"It's a program that was enlightening, eye opening and motivating I learned and changed so much within the 6 months here."
Cottrell Martin

"An excellent program that surely enhances the healthcare system through those who have participated in this dynamic program. Highly recommend for all healthcare professionals."
Brenda Smith, Manager I Training and Development Training Officer | Public Hospital Authority

"I began this program as an egg, changed to a caterpillar, and now a butterfly."
Felecia Tumquest, RN

"All the healthcare team managers should take this course. It helps to develop you as a 'whole' person (personally and professionally)."
Judy Ward-Carder, Cancer Care Coordinator | Princess Margaret Hospital

Course Customization

Using core programs, we can customize the material to fit your corporate training needs. With our extensive resources and program facilitators, we will design a program that is tailored to fit your specified objectives and requirements.


Substitution, Cancellation, Fee and Transfer Policies

We realize that occasionally you need to cancel your registration. You can substitute another individual in your place at any time prior to the first day of a program.

If you wish to receive a credit toward a future program: we will allow you to transfer you registration to a future date of the same program you are enrolled in currently, provided we receive written notice two weeks prior to the start date of the class you are currently registered in. You are permitted to re-register only one time.

If you wish to receive a refund: written cancellations received 30 calendar days before a program begins will be issued a full refund, less a $150.00 processing fee; written cancellations received 6 to 29 calendar days prior to the start of a program will get 50 percent of the registration fee refunded. We apologize but we cannot provide a refund if we receive your written cancellation in five or fewer business days prior to the start of the program.

In the event of non-payment, the responsibility for any fees incurred in collecting the payment is the responsibility of the customer.

Fees and dates are subject to change without notice.


Contact Information

For additional program information, please contact us at:

Hudson Center of Entrepreneurship and Executive Education
H. Wayne Huizenga School of Business and Entrepreneurship
Nova Southeastern University
3301 College Avenue, Carl DeSantis Building, Suite 2088
Fort Lauderdale-Davie, FL 33314
Tel: 954.262.5137
Toll Free: 800.672.7223, ext. 25137
Fax: 954.262.3188
E-mail: execed@huizenga.nova.edu

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    Program Staff

    Niemah Butler, Course Curriculum Specialist | niemah@huizenga.nova.edu
    Brian Morgan, Business Development Specialist | briamorg@huizenga.nova.edu
    Christine Belyeu, Administrative Assistant II | cmartinez@nova.edu