Lean Healthcare: A Lean Six Sigma Yellow Belt Certification for Healthcare Professionals

Today’s healthcare organizations are under extreme pressure to improve the health of their patients as well as the health of their bottom line. As a result, it has become essential for the Healthcare industry to adapt Lean Six Sigma practices to improve operational effectiveness and create a culture of continuous improvement. Compelling evidence of the benefits to be achieved in healthcare through adaptation of these practices has led The Joint Commission (TJC) to recommend using Lean Six Sigma methods to enhance achieving overall operational excellence.

Lean Six Sigma Yellow Belt Certification:

Upon successful completion of all requirements for this course, participants will receive a certificate stating that he/she is Lean Six Sigma Yellow Belt. There is no examination that needs to be completed for certification. Instead, certification is achieved through:

What is Lean Six Sigma?

Program Description

Most healthcare provider organizations have evolved into complex interdependent structures with three underlying purposes: Treatment Management, Operational Management and Financial Management. It is a constant struggle to retain a common mission among them while managing the components within each. The good news is, you can achieve the right balance. To become operationally excellent, Healthcare organizations must:

• Evaluate: Identify critical inconsistencies between what customer’s value and your organizational capabilities.
• Navigate: Get everyone in the organization pulling in the same direction and create a management system to keep it that way.
• Stabilize: Create daily operational processes required to sustain consistent results for products/services.
• Transform: Take actions that close significant performance gaps and make sure the change sticks.

The participants will explore each phase of Six Sigma's DMAIC methodology as it relates to the operationally excellent health care organization, including, project charters, process mapping, cause-and-effect tools, simple data analysis, change management and process improvement, and basic control methods. Topics covered in class are relevant to all levels of experience. Case studies and in-class simulations allow the participant to combine and utilize concepts learned during the course.

Learning Outcomes

Because of their knowledge of Lean Six Sigma, participants who complete the course will be able to identify process improvement opportunities in their health care organization and can be a valuable resource within Lean Six Sigma project teams when improving that process, if needed.

Audience

All of the following attendees will benefit from this program:

• healthcare executives
• physicians
• nurses
• clinical staff
• industrial and management engineers
• laboratory and specialized healthcare services
• insurance company staff
• pharmaceutical staff

Program Dates / Locations

While this course is not scheduled at this time, any of the executive education programs offered by the Hudson Center of Entrepreneurship and Executive Education (HCEEE) can be delivered to your organization either in our classroom or at your location. Please contact us for more information.

Instructor

Dr. Hal Wiggin, Master Black Belt

Hal Wiggin has been involved in government and agency organizational and process improvement activities for over 30 years. He was Director of Planning and Quality Improvement for the Broward Children's Services Council and Regional Manager of Performance and Planning for the Florida Department of Children and Families. Hal started his career as a mental health counselor and school psychologist before completing a doctoral program in educational leadership. He is a planner, trainer, and quality improvement professional. Besides Lean Six Sigma (LSS), Hal has specific expertise in strategic planning, measurement systems, situational leadership, coaching, and group facilitation. He is currently helping Nova Southeastern University develop and implement a new LSS program.

Course Customization

Using core programs, we can customize the material to fit your corporate training needs. With our extensive resources and program facilitators, we will design a program that is tailored to fit your specified objectives and requirements.

Substitution, Cancellation, Fee and Transfer Policies

We realize that occasionally you need to cancel your registration. You can substitute another individual in your place at any time prior to the first day of a program.

If you wish to receive a credit toward a future program: we will allow you to transfer you registration to a future date of the same program you are enrolled in currently, provided we receive written notice two weeks prior to the start date of the class you are currently registered in. You are permitted to re-register only one time.

If you wish to receive a refund: written cancellations received 30 calendar days before a program begins will be issued a full refund, less a $150.00 processing fee; written cancellations received 6 to 29 calendar days prior to the start of a program will get 50 percent of the registration fee refunded. We apologize but we cannot provide a refund if we receive your written cancellation in five or fewer business days prior to the start of the program.

In the event of non-payment, the responsibility for any fees incurred in collecting the payment is the responsibility of the customer.

Fees and dates are subject to change without notice.

Contact Information

For additional program information, please contact us at:

Want more information about this program or any of course offerings? Fill out the form below and an executive education enrollment counselor will respond to your message within the next 24-48 hours. Thank you for your interest in the executive education programs at NSU’s Huizenga School of Business!

Program Staff