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Dr. Cynthia Ruppel
Professor of Information Technology
1995 - Ph.D. - MIS - Doctorate - Kent State University
1982 - MBA - Accounting - Masters - Cleveland State University
1975 - BA - Education - Bachelors - The University of Akron
Area of Speciality or Primary Teaching Area
Management Information Systems and Statistics.
Dr. Cynthia Ruppel is a Professor of Information Technology in the Decision Sciences Department of the H. Wayne Huizenga School of Business and Entrepreneurship at Nova Southeastern University. Prior to joining NSU, Dr. Ruppel taught at the University of Toledo, Crummer Graduate School of Business at Rollins College and The University of Alabama in Huntsville. She has taught at the undergraduate and graduate levels including executive education.
Her publications have appeared in IEEE Transactions on Professional Communications, The Journal of the Association for Information Systems (JAIS), e-Service Journal, and Database as well as other journals and publications. She has also served on several dissertation committees and serves as a reviewer for several publications and is a member of the editorial review board for the International Journal of e-Collaboration. Her professional activities also include serving as an Associate Editor for the ICIS conference and a track co-chair for the AIS conference.
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Organizational Commitment among Active Duty Women Serving in the US Air Force Medical Service, Academy of Business Research Fall 2013 Conference, 2013, San Antonio
Emotional Labor and Its Outcomes: A Study of a Philippines Call Center, Federated Business Conference - Southwest Academy of Management, 2013, Albeuquerque
The Emotions and Cognitions of Change: Top Management Reflections in the Healthcare Industry, Federation of Business Disciplines -- Southwest DSI, 2013, Albuquerque
Leader Innovation Profile: Assessing the Role of Leader Sagacity, Association for International Business -- SouthEast 2013 Annual Conference, 2013, Atlanta
Comparative Analysis of Service Orientation and Employer’s Service Climate in Russia and the United States, Association for International Business -- SouthEast 2013 Annual Conference, 2013, Atlanta
TELEWORK: INDENTIFYING A PERSONAL DIMENSION TO WORK-RELATED SOCIO-TECHNICAL THEORY , Advances in Business Research, 2012, Ft. Smith
TEAM MEMBER EXPECTATIONS OF LEADERS IN COMPLEX GLOBAL VIRTUAL ENVIRONMENTS, SouthWest Decision Sciences Institute, 2012, New Orleans
The business of healthcare: Class five turbulence, Southern Management Association, 2012, Ft. Lauderdale
Country as a Moderator in the Relationship Between Work Stress, Job Satisfaction, and Inention to Turnover, Southwest Academy of Management, 2011, Houston, TX
The impact of human development and culture on national corruption: A contingency theory view, Southern Management Association, 2010, St. Pete's Beach
Managing Boundaries in a Global Virtual Team, Southern Management Association, 2010, St. Pete's Beach
Play it again Sam: Contextual communication in virtual teams, Production and Operations Management Society Annual Conference , 2009, Orlando, FL
"Delivering Knowledge: A Service Gap?", Global Academy of Business & Economic Research, 2008, Orlando
"Millenials and On-line LearningCognition and Exp: Identifying Barriers and Facilitators for Research", Cognition and Exploratory Learning in Digital Age, 2007, Algarve, Portugal
"The Impact of Media Richness, Suspicion, and Perceived Truth Bias on Deception Detection", International Conference on System Sciences, Track 1, 2005, Hawaii
"On-line Purchasing Intent: The Effect of Personal Innovativeness, Perceived Risk, and Computer Self-Efficacy", Southern Association for Information Systems, 2004, Savannah, GA
Supply Chain Tool Compatibility: The Roles of Technology and Relationships, Midwest Decision Sciences Institute, 2001, Dearborn, MI
"Telecommuting and EDI: A Test of the Tri-Core Model of Innovation", Southern Association for Information Systems (SAIS), 2001, Savannah
"Bridging the Digital Divide: A Partnership to Build a K-8 School Network with Internet Access", Southern Association for Information Systems (SAIS), 2001, Savannah
A Knowledge Management Perspective for Systems Development, Decision Science Institute, 2000, Orlando, FL
"The Study of Organizational Structure and Absorptive Capacity on adoption and Implementation of Intranet", Decision Science Institute, 2000, New Orleans, LA
"The Role if IS Personnel in Web-based Systems Development: The Case of a Health Care Organization", SIGCPR 2000, 2000, Chicago, IL
Dusek, Gary; Ruppel, Cynthia P.; Yurova, Yuliya and Clarke, Ruth (2014). The Role of Employee Service Orientation in Turnover in the U. S. Hotel Industry. Journal of Organizational Culture, Communications and Conflict, Forthcoming(), .
Lawrence, Eleanor, Ruppel, Cynthia P and Tworoger, Leslie Cauthan (2014). Emotions and Cognitions During Organizational Change: The Importance of Emotion Work for Hospital Executives. Journal of Organizational Culture, Communications and Conflict, Forthcoming(Forthcoming), .
Cynthia Ruppel, Sims, R. L and Zeidler, P. (2013). Emotional labour and its outcomes: A study of a Philippine call centre. Asia-Paciifc Journal of Business Administration, 5(3), .
Cynthia Ruppel, Baiyun Gong, Leslie Cauthan Tworoger (2013). Using Communication Choices as a Boundary-Management Strategy: How Choices of Communication Media Affect the Work–Life Balance of Teleworkers in a Global Virtual Team. Journal of Business and Technical Communication, 27(4), 436-471.
Leslie Cauthan Tworoger, Cynthia P. Ruppel, Baiyun Gong and Randall Pohlman (2013). Leadership Constraints: Leading Global Virtual Teams through Environmental Complexity. International Journal of e-Collaboration, 9(2), 34-60.
Cynthia Ruppel, Leslie, Cauthan Tworoger, Thomas Tworoger (2012). Telework: Identifying a personal dimension to work-related socio-technical theory. Advances in Business Research, 3(1), 12-24.
Sims, R. L., Gong, B., Ruppel, C. P. (2012). A contingency theory of corruption: The effect of human development and national culture. The Social Science Journal, 49(1), 90-97.
Patnayakuni, Ravi, Ruppel, C. P. (2010). A Socio-technical Approach to Improving the Systems Development Process. Information Systems Frontiers, 12( 2), 219-234.
Patnayakuni, R.; Ruppel, C.P.; and Rai, Arun (2006). Managing the Complementarity of Knowledge Integration and Process Formalization for Systems Devlopment Performance. Journal of the Association for Information Systems (JAIS), 7(8)(21), .545-555; 557-567.
Boyle, R. and Ruppel, C.P. (2006). On-line Purchasing Intent: The Effect of Personal Innovativeness, Perceived Risk, and Computer Self-Efficacy. Journal of International Technology and Information Management, 15(2), 61-73.
Ruppel, Cynthia (2004). Supply Chain Tool Compatibility: The Roles of Technology and Relationships. Business Process Management Journal, 10(3), 311-324.
Ruppel, C.; Underwood-Queen, L. and Harrington, S.J. (2003). E-commerce: The Roles of Trust, Security and E-commerce Involvement. e-Service Journal, 2(2), 25-45.
Ruppel, C. and Harrington, S. (2001). Sharing Knowledge through Intranets: An Analysis of the Organizational Culture and Intranet Implementation. IEEE Transactions on Professional Communications, 44(1), 37-52.
Ruppel, C. and Harrington, S. (2000). The Relationship of Communication, Ethical Work Climate, and Trust to Commitment and Innovation. Journal of Business Ethics, 25(4), 313-328.
Harrington,S. J., Ruppel, C. P. (1999). A Test of Trust, Competing Values and Relative Advantage. IEEE Transactions on Professional Communication, 42(4), 223-239.
Ruppel, C., Howard, G. S., (1998). The Effect of Environmental Factors on the Adoption and Diffusion of Telework. Journal of Organizational and End User Computing, 10(4), 5-14.
Cynthia Ruppel, Howard, Geoffrey AS (1998). Facilitating Innvation Adoption and Diffusion: The Case of Telework. Information Resources Management Journal, 11(3), 5-15.
Randi L. Sims, Cynthia P Ruppel, Peter Zeidler, "Country as a Modertor in the Relationship Between Work Stress, Job Satisfaction, and Inention to Turnover", Southwest Academy of Mangaement, 2011, 0p., Houston, TX
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