Examines the impact of conflict, stress and change on the workplace and the quality of work life. Topics include the myriad of stressors and their effect as well as the selection of appropriate interventions and responses.

Not required

1) Examine basic change management fundamentals in the workplace environment.
2) Identify the managerial factors that influence negative situations within the workplace.
3) Explore the change concepts utilized in managing and enabling effective change strategies.
4) Apply activities utilized in reducing conflict created by change.
5) Understand the basic factors which create resistance to change.
6) Analysis of theories, concepts, and theories related to change management.
7) Appreciate change management factors from an individual, group, and organizational perspective.
8) Develop a change management program for professional growth.

1. Required Materials


1. Textbooks

Practical Stress Management: A Comprehensive Workbook for Managing Change and Promoting Health - 5.Edition - 2010
John A. Romas & Manoj Sharma
Prentice Hall (Pearson)
ISBN: 9780321596406

Notes: Dear Student, Please get the Thomas-Kilman Conflict Style Instrument–Self Assessment tool.

Managing Workplace Stress and Conflict amid Change - 2.Edition - 2010
Mujtaba, B. G. and McCartney, T.
ILEAD Academy
ISBN: 978-0-9774211-6-9



APA Manual
The APA Manual 5th Edition is a recommended textbook for all courses.
Effective August 1^st 2009, the 6th edition of the APA Manual is recommended for all courses.

NSU Bookstore
Textbooks and Case Studies may be purchased from the NSU Bookstore (located in the University Park Plaza) by calling 1-800-509-2665 or online at http://www.nsubooks.bkstore.com.

The NSU libraries comprise the Alvin Sherman Library, Research, and Information Technology Center, East Campus Branch Library, Health Professions Division Library, Law Library and Technology Center, North Miami Beach Branch Library, University School Library Media Centers, and the William S. Richardson Ocean Science Library. Students are strongly encouraged to visit one of the physical locations and/or take advantage of the vast electronic library available for research. For more information, please visit http://www.nova.edu/library.

Please note that all required and recommended materials should be referenced in APA style.