Effective Term: 200920 INB 5821 - Cross Cultural Business Communication

NOVA SOUTHEASTERN UNIVERSITY
H. Wayne Huizenga School
of Business and Entrepreneurship
Masters Programs

INB 5821 - Cross Cultural Business Communication


I. COURSE DESCRIPTION
This course provides the theoretical and experiential framework for examining the meaning of culture in global business. By focusing on the analysis of national and organizational cultures, it aims to increase the student's awareness of cultural values and communication differences and similarities. This course facilitates student learning about diversity in a professional and ethical manner, by providing knowledge, sensitivity, and respect for the values of others, but equally important, with knowledge of and respect for their own values. Additionally, the course provides students practical means of managing cultural differences and negotiating across cultures. The course is interdisciplinary, drawing from studies of communication, anthropology, and sociology.

II. PREREQUISITES
Not required

III. LEARNING OUTCOMES
The course has two main objectives, firstly it is designed to introduce the student to the cultural dimensions of international business. Using management theory as a guide to understanding cross cultural issues, both national and organizational, the student will analyze practical examples in international business situations. Secondly, the course focuses on negotiating in international business. Students will learn the rudiments of negotiating skills and develop these through role playing exercises. This course provides students with an integrated framework for cultural analysis and international decision-making.

Entrance Competencies:

It is expected that through prior undergraduate or graduate courses students will already be familiar with the major concepts and theories of management in terms of the following:

1) Environmental factors affecting managerial choice and behavior.
2) Macro and micro-economic relationships and impacts on the decisions of corporations.
3) Analysis of marketing opportunities and risks, product development and pricing, and consumer behavior.
4) The psychology of human behavior and motivation.

Exit Competencies:

By the end of the course, the students should have acquired a working knowledge of the following and should be able to:

1) Identify the complex, multi-dimensional socio-cultural factors inherent in international business.
2) Evaluate the philosophies and practices of management in different nations, and sub-sectors of nations.
3) Have insight into their own national cultural background and their specific sub-cultural values and norms.
4) Negotiate with foreign nationals judiciously.
5) Work successfully in most foreign assignments themselves.
6) Competently deal with foreign nationalists in their home country.
7) Serve as a third country national and deal with third country nationals.


IV. COURSE MATERIAL
  1. Required Materials

    1. Textbooks
    2. Intercultural Communication in the Global Workplace - 4.Edition - 2008
      Linda Beamer, Iris Varner
      McGraw-Hill
      ISBN: 9780073525068


    APA Manual
    Effective October 1st 2009, the 6th edition of the APA Manual is required for all courses.

    NSU Bookstore
    Textbooks and Case Studies may be purchased from the NSU Bookstore (located in the University Park Plaza) by calling 1-800-509-2665 or online at http://www.nsubooks.bkstore.com.

  2. Recommended Materials
  3. Other Readings: Class materials such as reading assignments and articles handed out by instructor and discussed in the class may be included in the final exam.

    Reference Texts:
    Harris and Moran, 1996. Managing Cultural Differences. (4th ed), Gulf Publisher, Houston, ISBN #0-88415-464-3.

    Chen, 1995. Asian Management Systems. Routledge, NY.
    ISBN# 0-415-11651-1.

    D. Hickson (ed), 1993. Management in Western Europe.
    De Gruyter, NY. ISBN# 3-11-0112710-5.


The NSU libraries comprise the Alvin Sherman Library, Research, and Information Technology Center, East Campus Branch Library, Health Professions Division Library, Law Library and Technology Center, North Miami Beach Branch Library, University School Library Media Centers, and the William S. Richardson Ocean Science Library. Students are strongly encouraged to visit one of the physical locations and/or take advantage of the vast electronic library available for research. For more information, please visit http://www.nova.edu/library.

Please note that all required and recommended materials should be referenced in APA style.