Human Resource Development Certificate

Improving the performance of people in organizations is imperative. With a human resource development certificate you will gain the skills needed to help others learn and grow, which will in turn create more efficient and effective employees. The program is founded on training activities that help an organization gain maximum value from its workforce. You will focus on specific organizational issues and challenges, which can help an organization work toward a more competitive position in its industry. The focal point of the human resource development certificate is the philosophy that the human resource developer/trainer is the singular person who serves the organization as a performance flashpoint.

Class Formats:
  • Alternating weekend classes on the main campus
  • Online

Full-time professionals are available to discuss the human resource development certificate curriculum with you in greater detail. Simply call 800.672.7223 Ext. 25168 or contact our Enrollment Services Staff.

Required Courses

Total credits: 12
HRM 5030 Managing Human Resources  
HRM 5240 Advanced Organizational Development  
Students will choose 2 of the following 3 course options:
HRM 5300 Career Development  
HRM 5360 Human Resource Development  
HRM 5385 Organization Consultation  

Course Descriptions

HRM 5030     Managing Human Resources  (3 cr.)

Students will gain a working knowledge of planning, organizing, and managing human resource systems; and will gain hands-on abilities to design, direct, and assess human resource systems in enhancing relationships with internal and external customers, leading to organizational effectiveness.

HRM 5240     Advanced Organizational Development  (3 cr.)

TThis course addresses the need for planned change focused on an organization's ability to compete over the long term. It addresses individual, team, and organization-wide interventions that can raise productivity/quality, improve competitiveness, increase skills, improve morale, and renew commitment to employee involvement. It will incorporate both the scientific and systems perspective in the use of behavioral science knowledge. In addition, students will compare and appreciate inquiry with the standard problem-solving approach as they learn about a variety of models, methods, and tools. Prerequisites: ISM 5085, and HRM 5260, and HRM 5300, and HRM 5340, and HRM 5360, and HRM 5365, and HRM 5381 or HRM 5030, and MGT 5012 or MGT 5020, and MKT 5017.

HRM 5300     Career Development  (3 cr.)

Work and professional careers are an important component and often the central focus of individual lives. Despite this, critical career choices are all too often made without the careful planning, information gathering, and analysis that are taken for granted in other business decisions. The purpose of this course is to lay the basis for effective personal career management. The course is aimed specifically at students who want to improve their abilities and skills and real-world opportunities. Prerequisite: HRM 5030 or HRM 5381

HRM 5360     Human Resource Development  (3 cr.)

This course views managing human resources as a strategic organization asset that supports competitive advantage and major strategic objectives. It positions HRM as an integral partner in a firm's strategic planning and implementation, in terms of external environmental and internal exigencies. It focuses on HR planning and strategies and their applications in HR programs and processes. Students also learn how to develop alignment among vision, strategy and values in the development of a paradigm based upon competencies required for enhancing the business results of a company or government agency. Prerequisite: HRM 5030 or HRM 5381.

HRM 5385     Organization Consultation  (3 cr.)

This course addresses the use of internal/external consultation processes in organizations. The framework of consultation as helping organizations reach a level of optimum performance will be utilized. Organizations will be treated as learning systems. Individual consulting styles will be analyzed. Prerequisite: HRM 5030 or HRM 5381

Foundation Courses

Because Master's level study extends knowledge and skills acquired in both the classroom and workplace, the successful completion of the following foundation courses are required in order to enroll in this certificate program. Satisfactory completion of foundation courses requires a "C" grade or better in each.

MGT 5012     21st Century Management Practices  (3 cr.)

21st Century Management Practices: Students will gain an understanding of leading state-of-the-art business theories and will be able to apply them to real-world situations. They will learn to understand and challenge the ideas of 20th century management thinkers, and to practice developing and challenging their own theoretical and applied models and paradigms.

ISM 5014     Information Technology Applications in Management Decisions  (3 cr.)

Information Technology Applications in Management Decisions: Students enter MIS courses with varied levels of knowledge and understanding. Effective managers know what information systems are, how they affect the organization and its employees, and how IT can make businesses more competitive. This course will help students learn to design and develop computer applications, which use common end-user software packages to solve problems facing managers today. Internet and electronic commerce and the underlying technology, capabilities, and benefits of the Internet are explored. The use of the NSU Electronic Library is required. Course must be taken in the student¿s first or second term. Course must be taken within first 15 graduate credits or a registration hold will be placed on the student account.

MKT 5017     Delivering Superior Customer Value  (3 cr.)

Delivering Superior Customer Value: Students will learn to apply the customer-value paradigm in creating a market-driven culture that designs and delivers optimum long-term value to customers. They will examine strategies for optimizing and communicating customer value, measuring customer orientation, and building customer relationships; and will learn (using case analysis and exercises) how to blend the delivery of service and product quality with pricing strategies to maximize value.

HRM 5260     Employee Relations  (3 cr.)

Employee Relations: Principles, Problems, and Cases: An in-depth examination of labor relations, covering collective bargaining, contract negotiation, contract administration, mediation, arbitration, and other types of dispute resolution case problems based on actual situations that are utilized to acquaint students with union-management relations. Prerequisite: HRMP 5200 or equivalent.

HRM 5300     Career Development  (3 cr.)

Career Development: Work and professional careers are an important component and often the central focus of individual lives. Despite this, critical career choices are all too often made without the careful planning, information gathering, and analysis that are taken for granted in other business decisions. The purpose of this course is to lay the basis for effective personal career management. The course is aimed specifically at students who want to improve their abilities and skills and real-world opportunities. Prerequisite: HRMP 5200 or equivalent.

HRM 5340     Measuring Human Resources  (3 cr.)

Measuring Human Resources: This course affects every aspect of the organization. This course addresses how to build measurement strategies for all HR activity so that the impact can be determined. A value-adding approach will be taken so that HR practitioners will be able to exhibit an understanding of the business. This will include aspects that influence organizational quality, productivity, services, and profitability. HR will be assessed as a system within a system. Students will learn how to position HR as a strategic partner. Prerequisite: HRMP 5200 or equivalent.

HRM 5360     Human Resource Development  (3 cr.)

Human Resource Development: This course addresses the entire range of topics that have traditionally been included in an organization's HRD function such as designing systems of instruction as well as content that reflects the future of HRD such as job aids and electronic performance support systems. The course will focus on various aspects of a corporate training and development function, training program design and development, various methods and media for training delivery, 17 different training applications, and various resources available for HRD efforts. Students will analyze an aspect of their organization's HRD efforts. Prerequisite: HRMP 5200 or equivalent.

HRM 5365     Talent Management  (3 cr.)

Seminar in Hiring and Developing Employees: This course focuses on the strategies and tools that HR professionals use to recruit, hire, and retain employees. Specific attention will be paid to job placement, job design, and job redesign. Human resource planning will also be discussed. Prerequisite: HRMP 5200 or equivalent.

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